About Us

The Shared Passion For Music

Musician's Friend is a company with music in our blood! Many of us play weekend gigs, keep an axe handy at our desks to get in a few break-time riffs, and rock out at our company-sponsored jams. We live and breathe the gear. In fact, next to food and shelter, music is definitely a close third. We believe music is a common language and a shared value with many of our customers. That's why our mission is to offer the lowest prices on today's best music gear along with tools for making smart buying decisions. We know its important to stick with a source you can trust, like finding that valued member of your band, which is why we offer a generous risk-free shopping experience--Our 45-Day Lowest Price and Complete Satisfaction guarantees back every purchase. We will beat any price too! Just call us with a verified, cheaper price and we'll beat it! Thanks to the strong foundations built by our founders Rob and DeAnna Eastman, Musician's Friend has come a long way since it's genesis in a California garage. Today, we're proud to offer a long list of benefits and programs available to every person in the music community in addition to weekly, often daily gear discounts.

A Brief History of Musician's Friend

Musician's Friend was founded in 1983 by Rob and DeAnna Eastman. It was a modest beginning in which the newly married Eastmans financed the start-up with a $5,000 loan from Rob's parents. As the sole employees operating out of the couple's suburban California garage, their first catalog was a simple two-color flyer offering discounted guitar strings and a handful of other accessories. The company soon prospered relocating to a converted dairy barn in southern Oregon. By 1989, the company had a handful of employees and stood on the verge of amazingly rapid growth.

This success was the result of the Eastman's long hours of hard work and intimate knowledge of the music business. It was also a matter of fortuitous timing. Musician's Friend was among the earliest catalog marketers of music gear and the first to focus on rock-band gear. The company's early years coincided with an explosion in the popularity of rock music and the development of exciting new music gear. Rock 'n' roll was conquering the world and Musician's Friend, on the way to becoming the leading United States retailer of music gear, was equipping the conquerors.

As the Internet became an increasingly important way for businesses to reach customers, Musician's Friend led the way in creating a musician-friendly website that made finding and ordering the right gear a matter of a few clicks. With the advent of Web 2.0, Musician's Friend is devoting substantial resources to providing customers with custom-tailored shopping experiences that reflect their specific musical interests.

Today, Musician's Friend is a music business success story. The company has over 1,000 employees; headquarters in Medford, Oregon; a call center in Salt Lake City; and a state-of-the-art distribution center in Kansas City that's the size of 13 football fields. The company offers the most comprehensive selection of music products in the business--currently over 90,000 items--including guitars, amps and effects, keyboards, accessories, recording and sound gear, DJ gear, stage lighting, and much more.

Additionally, the Musician's Friend website offers informative musicians resources, including in-depth buying guides, tech tips, hands-on gear reviews, articles from highly respected music industry professionals, interviews with well-known artists, and nearly 1,000,000 customer-written product reviews and ratings. In coming years, our plan is to continue raising our level of service so music can enrich your life as well as those around you!

Join our dynamic and collaborative team in a stable, consistently growing company that's well established in the music industry. Jobs at Musician's Friend are well suited for motivated, bright individuals seeking to advance their career. Plus, many of our positions give you a chance to work directly with the latest music gear--a real boon for the musically minded. We operate from three locations: our Corporate Headquarters in Medford, Oregon; our Contact Center in Draper, UT; and our state-of-the-art Distribution Center in Kansas City, MO. For over 25 years, Musician's Friend has steadily increased its market share to become the world's largest direct marketer of music gear. Our cutting-edge website and catalog have won numerous awards, some included in the section below, that represent our commitment to a superior level of service in all we do. Read on to see how your professional skills and innovative ideas can help us stay on top!

Musician's Friend is strongly committed to minimizing our impact on the environment. In tightening up operations, our conservation strategy has dug into the far reaches of just about every business process. We've tackled the big issues first--everything from shipping to daily business operations. Of the many efforts underway in our locations, we wanted to highlight one particular success story: the comprehensive eco-friendly methods now used to publish the Musician's Friend catalog.

In order to integrate "green" methods into catalog production, Musician's Friend focused on 3 key areas--paper, inks, and shipping. We are glad to report 100% of Musician's Friend catalogs are printed on paper derived from healthy, well-managed forests by publishers holding Programme for the Endorsement of Forest Certification (PEFC), the world's largest forest certification system. The sustainable inks used in our catalogs have low levels of volatile organic compound (VOC) emissions. The publisher's system captures and reuses up to 90% of the VOCs produced from ink during the printing process. The system also cuts in half the amount of ink and solvent lost to vapor. Your Musician's Friend catalog is shipped through the SmartWay Transport Partnership (STP). Founded by the Environmental Protection Agency (EPA), STP boosts the environmental performance of freight shippers. By using SmartWay techniques, our publisher's carbon dioxide emissions have decreased by 9,614 tons, the equivalent of taking 1,888 passenger cars off the road for one year.