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Need Help? Call our Gear Heads at 800-449-9128Private Reserve Guitars 866-926-1923
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Service and support from the people who know your Mac best.
Every Mac comes with complimentary telephone technical support for 90 days from your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer's purchase date. You can call Apple's award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, Apple offers convenient service options around the world.
One stop for technical support
Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Here's what you get:
Direct access to Apple experts
Global repair coverage1
Mail-in repair: Mail in your Mac using a prepaid shipping box provided by Apple
Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Apple hardware coverage
The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world — perfect whether you work at a desk or travel with your Mac. Apple hardware coverage includes:
Your Mac computer
Included accessories such as the power adapter
Apple memory (RAM)
AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule2
MacBook Air SuperDrive (for MacBook Air only)
Apple display purchased with your Mac
Software support included
Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Mac topics, including:
Using the Mac OS X operating system
Quick how-to questions about iLife and iWork
Connecting to printers and AirPort networks
Get the most from your new Mac and more peace of mind. Order today.