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Reviewed by 1 customer
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Comments about Bellafina Featherweight Shaped Viola Case:
I needed a new case for my daughters 15 inch viola. I ordered this case, because I thought it would be perfect for our upcoming orchestra trip. What I received was a 14 inch case with a tag on it that said 15 inch case. I called customer service and explained the situation, telling him we were leaving in 2 days on our trip. He offered to overnight another case and send a return authorization to send back the incorrect one. I asked that he have the warehouse double check that the next case could actually house a 15 inch viola. He assured me there wouldn't be a problem. The next day I received my case. It was another 14 inch case marked with a 15 inch tag.
Needless to say I was out of time. This was the first and last time I will be using Musicians Friend, and unfortunately the other 198 students in the orchestra have now heard my story.