Special Orders

Can I special order an item not found in your catalog or on the web site?

In general, if we carry products from a specific manufacturer, we can special order other products from them as well. To inquire about special ordering an item, email us or call us at 1-800-449-9128.

Please note that special orders are subject to the following conditions:

  • Special orders are non-returnable unless the item is defective. In the case of a defect, it will be exchanged for the same item.
  • Special orders are billed at the time the order is placed.
  • Special orders cannot be canceled once they have been placed.
  • Special order items take an average of 3-4 weeks for delivery, but availability will vary depending on manufacturer and stock on hand.
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