Frequently Asked Questions
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What are your shipping policies?
Free Standard Ground shipping, No minimum order. Thousands of items ship free! Now you get Free Ground shipping with no minimum order. More gear than ever ships FREE to the lower 4 -
Return Policy
MUSICIAN'S FRIEND RETURN POLICY In this Musician's Friend Return Policy, the terms "Musician's Friend," "we," "our," and ",us" refer to Musician's Friend, Inc. 45 Day Satisfaction -
Lowest Price & Satisfaction Guarantee
Musician's Friend offers the following guarantees on domestic orders: MUSICIAN’S FRIEND BEST PRICE GUARANTEE In this Musician’s Friend Best Price Guarantee, the terms "Musician’s F -
Musician's Friend Purchase Terms and Conditions
Musician's Friend Purchase Terms and Conditions Entire Agreement Other than as specifically provided in any separate formal purchase agreement between you and Musician's Friend, th -
Do Points expire?
Yes, unredeemed Points in your account will expire 6 months from the ship date of your most recent order if you have not made an Eligible Purchase during that time. -
Does my membership in the Program ever expire?
Your membership may expire following membership inactivity of more than 12 months. Points will expire if a Member fails to make at least one Eligible Purchases during a 6 month per -
How do I return an item I purchased through Musician's Friend?
In order for you to make a return please follow the following directions carefully. In the center of your invoice there should be a Return Label. Email us or call us at 1-800-449-9 -
Do you charge sales tax on your products?
We are required to collect sales tax on all orders, except those shipped to the following states: Alaska, Delaware, Montana, New Hampshire and Oregon. If you are purchasing on beha -
Can I pay for my order with a check by phone?
Unfortunately, we are not able to accept check by phone at this time. You may pay with Visa, Mastercard, American Express, Discover, the Musician's Friend Platinum Card, and PayPal -
How do I remove myself from the Musician's Friend Newsletter and Catalog list?
To unsubscribe from the newsletter, click here Simply add the email address that you would like to remove and then proceed to the Preference Center. From this page, you will be abl
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