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About Us

Free Standard
Ground Shipping

Applies to most
orders shipped within
the 48 contiguous U.S.
states & D.C.

See a better price?
We’ll match it.
We'll match any verified
price from any authorized
U.S. dealer for the identical
new item-up to 45 days
after purchase.

We are proud to offer the
best return policy in
the industry

If you’re not 100% happy with
your purchase, send it back.
You’ve got up to 45 days.
No hassles.

The largest selection
of music gear in the
world

Over 1,700,000 items in
stock and ready to ship.
You want it,
we’ve got it.

FREE 2-year warranty on
guitars and basses

Parts and labor,
100% Free.

We’ve made it easier than
ever to get the gear you
need right away


• Musician’s Friend
Platinum Card
• Special Financing
• Paypal
• All major credit cards

The largest collection of
premium guitars, basses
and amps

Our guitar advisors offer
unparalleled service
• Additional photos
• In-hand tone reports
• Videos
musiciansfriend.com/privatereserve
Call 866-926-1923

Our friendly Gear Heads are
standing by to help you with
your gear purchase

From order issues to product
questions, our friendly gear
heads are standing by to help.


• DEAL ALERTS

We'll keep you informed of the latest price cuts on must-have gear each week

• THIS WEEK'S FEATURES

We'll deliver the week's hottest products and offers to your inbox, along with tech tips, product reviews and special sale notifications

Musician's Friend was founded in 1983 by Rob and DeAnna Eastman. Newly married, the Eastmans financed the start-up with a $5,000 loan from Rob's parents and ran the business out of their suburban California garage. Eventually relocating headquarters from San Diego to a dairy barn in Southern Oregon, Rob and DeAnna, along with brother-in-law, Al Dinardi, grew the business into a prominent direct marketer of music gear.

Our first catalog was just a simple two-color flyer offering discounted guitar strings and a handful of other accessories. With a combination of hard work and intimate knowledge of the music business, things quickly changed. We were among the earliest catalog marketers of music gear and the first to focus on rock-band gear, so we experienced amazingly rapid growth.

We’ve come a long way from our dairy barn. Today we have multiple locations around the U.S. to provide quick delivery and excellent customer service. Our corporate headquarters is based in sunny Westlake Village, CA. Our two support centers reside in Salt Lake City, Utah and Indianapolis, Ind. Finally, our 700,000 ft distribution center is in Kansas City, MO.

Kansas City Distribution Center (KCDC) Facts

  • Average orders shipped each day: 9,000 – 10,000
  • Over 90% of orders placed by noon will be picked and shipped that day
  • The KCDC floor space could hold 12 football fields
  • The facility recycles 80 tons of material per month (approx. 2 million pounds per year)
  • All burnable trash material is sent offsite to provide fuel for cement kilns, reducing trash to the landfill to less than one dumpster per month

2014

TASCAM 2014 Dealer of the Year
Chauvet 2014 e-Commerce Dealer of the Year
CAD 2014 Dealer of the Year
Audix 2014 Top Retailer of the Year
Hanser 2014 Dealer of the Year

Moog 2014 Partner of the Year
Nord 2014 Dealer of the Year
2014 Bizrate Platinum Circle of Excellence

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