The Musician's Friend Advantage
Free Shipping With No Minimum Order Amount!
We've expanded free standard shipping to include even more of our massive selection, including many heavy items. What's more, you get free shipping on qualifying items no matter how much you spend! That's right, absolutely FREE shipping on more gear than some music retailers even sell, all backed by our Lowest-Price and 45-Day Satisfaction Guarantees.
*Valid only on shipments to Lower 48 states. Free shipping to APO/FPO addresses limited to 70 lb. per box and is subject to the same restrictions as domestic deliveries. Very large and oversized packages such as PAs and guitar cabinets, which are required to ship via freight may require additional shipping charges; see product description page or shopping cart. Lighter weight items may be shipped via USPS and may not contain a tracking number.
No Sales Tax Collected In Most States
We only collect sales tax in Indiana, Missouri, Utah, California, Vermont, and Washington state. Get details about our No Sales Tax Collected Policy.
45-Day Lowest Price Guarantee
Buy with confidence. If you find a lower advertised price from any authorized U.S. dealer, call or email us. We'll match any verifiable advertised price before or after the sale. If you've already purchased from us and find a lower advertised price within 45 days of your purchase, contact us via phone or email and we'll refund the difference after verification.
45-Day 100% Satisfaction Guarantee
If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 45 days from the shipping date. That's the best guarantee in the music industry.
Read our complete guarantee statement
Fast Shipment Guaranteed
Verified orders** for in-stock items shipping via expedited 1- or 2-day air or Express ground service placed by noon Eastern Time, Monday-Friday ship the same day. Orders shipping via expedited air services placed after noon Eastern Time and orders shipping via Standard ground service will ship no later than the following business day.
Your Guarantee
If we fall short of our Shipment Guarantee,*** call us at 866-462-9293, and we will refund your shipping charges and give you a 20% discount on your next order placed within 90 days. (Maximum value for discount is $1,000.00.)
Typical Shipment/Delivery Times
Next Business Day Shipping to Lower 48 states
Orders placed by noon Eastern Time Monday-Friday ship the same day and are delivered the next business day. If, for example, your order is placed at 1 p.m. Eastern Time on Friday, it will be shipped on Monday and delivered Tuesday.
2 Business Day Shipping to Lower 48 states
Orders placed by noon Eastern Time Monday-Friday ship the same day and are delivered within 2 business days. If, for example, your order is placed at 1 p.m. Eastern Time on Friday, it will be shipped on Monday and delivered Wednesday.
Express 3-5 Day Shipping to Lower 48 States
New! Flat-Rate Express 3-5 Day Shipping
For only $4.95, choose the Express Shipping option and get your gear in just 3-5 days. Additional charges apply on heavy, oversized orders as well as packages exceeding 70 lb.
Orders placed by noon Eastern Time Monday-Friday ship the same day and are delivered within 5 business days. If, for example, your order is placed at 1 p.m. Eastern Time on Friday, it will be shipped on Monday and be delivered by the following Monday.
Standard Shipping to Lower 48 states
Orders placed by noon Eastern Time Monday-Friday ship no later than the following business day, and will be delivered within 8 business days. All orders placed after noon and on weekends will ship the next business day. If, for example, your order is placed at 1 p.m. Eastern Time on Friday, it will be shipped on Monday and be delivered by Thursday of the following week.
To help expedite your order, please be sure that the billing address, shipping address, and phone number you provide us match the information on file with your credit card issuer.
**All orders are subject to a 24-hour delay while we verify your billing information with your credit card issuer. This may be necessary to protect you from credit card fraud and identity theft.
***Due to additional processing time, institutional orders and orders placed using purchase orders are excluded from our Shipping Guarantee.
Please note: Your order must be delivered to an address served by UPS. This guarantee excludes APO, FPO, and PO Boxes, as these destinations must ship by U.S. Postal Service.
No-Hassle Return Policy
If you are not completely satisfied with any product, you can return it for a full refund or credit (of the product purchase price) toward a different product. We give you 45 days from the shipping date to make your decision. That's the best guarantee in the music industry.
