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• I just placed an internet order and realized that some of the information is incorrect and/or needs to be changed. What do I do?

  Internet orders take about 10-15 minutes to process into our main order database. At that time we may make any corrections necessary to the order. Please wait for the order to proc
  Date Updated: 10 May 2016

• My order arrived damaged. What do I do?

  If your order appears to have been damaged in shipping, you should contact the carrier that delivered your package. UPS - 1-800-PICK-UPS (1-800-742-5877). Fed-Ex - 1-800-GO-FEDEX (
  Date Updated: 10 May 2016

• Gift Certificates

  How to Purchase a Gift Certificate Musician's Friend Gift Certificates are available in amounts starting at $10. You can call 800.449.9128 to purchase a Gift Certificate over the p
  Date Updated: 10 May 2016

• I have my tracking number, but can you tell me where to track my package that was sent via UPS?

  Once you have your tracking number, you can track your package through the UPS web site or call toll free 1-800-PICK-UPS (1-800-742-5877). NOTE: The courier may take up to 24 hours
  Date Updated: 10 May 2016

• How often should I change my guitar strings?

  Exactly how long your guitar strings will last depends on a number of factors, including the type of strings you have, how much you play, the humidity of your climate, and even the
  Date Updated: 10 May 2016

• How do I assemble the rim mount toms on my Pulse kit?

  How do I assemble the rim mount toms on my Pulse kit?
  Date Updated: 10 May 2016

• Bagpipe Assembly

  Date Updated: 10 May 2016

• In what order should I run my guitar effects?

  Compression is generally the first effect in the chain for good reason. By compressing the signal, you are able to feed a fairly strong and consistent signal to the rest of the pro
  Date Updated: 10 May 2016

• I want to run two guitar amps simultaneously, so I can blend the tones. What do I need in order to do that?

  The Morley ABY Channel Switcher is a rugged footswitch that can choose between 2 inputs or 2 outputs. It can also mix 2 mono inputs or split an input to 2 outputs at once.
  Date Updated: 10 May 2016

• Are there any restrictions on shipping products internationally?

  International Shipments are unavailable on the Musician's Friend website.
  Date Updated: 10 May 2016