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• What does multitimbral mean, and what does it do?

  A synthesizer or sampler is multitimbral if it is capable of producing more than one type of sound, or timbre (pronounced TAM-burr), at a time. This is typically described as the n
  Date Updated: 10 May 2016

• What do I do if I forgot my online account password?

  You can reset your password by clicking the "forgot password" link on the My Account log-in page here.
  Date Updated: 10 May 2016

• What are the international equivalents of the sizes listed on your site?

  Shoes American 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12 12.5 13 13.5 14 14.5 European 37.5 38 38.5 39 39.5 40 41 42 43 43.5 44 44.5 45 45.5 46 46.5 47 47.5 48.5 49 British
  Date Updated: 10 May 2016

• What is daisy-chaining speakers? How does it affect impedance?

  Most speaker cabs have 2 jacks on them. One jack is used for connecting the speaker to the amp and the other can be used to connect a second speaker off the first. This process is
  Date Updated: 10 May 2016

• How do I set up my drum set?

  There are many different drum set combinations, the most common being the 5-piece kit. We will be assembling a kit consisting of these shell components: 1 - 16" x 22" Bass Drum 1 -
  Date Updated: 10 May 2016

• I just placed an internet order and realized that some of the information is incorrect and/or needs to be changed. What do I do?

  Internet orders take about 10-15 minutes to process into our main order database. At that time we may make any corrections necessary to the order. Please wait for the order to proc
  Date Updated: 10 May 2016

• My order arrived damaged. What do I do?

  If your order appears to have been damaged in shipping, you should contact the carrier that delivered your package. UPS - 1-800-PICK-UPS (1-800-742-5877). Fed-Ex - 1-800-GO-FEDEX (
  Date Updated: 10 May 2016

• Gift Certificates

  How to Purchase a Gift Certificate Musician's Friend Gift Certificates are available in amounts starting at $10. You can call 800.449.9128 to purchase a Gift Certificate over the p
  Date Updated: 10 May 2016

• I have my tracking number, but can you tell me where to track my package that was sent via UPS?

  Once you have your tracking number, you can track your package through the UPS web site or call toll free 1-800-PICK-UPS (1-800-742-5877). NOTE: The courier may take up to 24 hours
  Date Updated: 10 May 2016

• Are there any restrictions on shipping products internationally?

  International Shipments are unavailable on the Musician's Friend website.
  Date Updated: 10 May 2016