This Accessibility Statement applies to www.musiciansfriend.com
We Value Digital Inclusion
In our effort to provide a fully accessible and optimized user experience for all site visitors, Musician's Friend has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.
The Musician's Friend website is monitored and tested regularly by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye® Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.
AudioEye Accessibility Certification
The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and manual testing with the goal of conforming with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA Success Criteria.
AudioEye and Musician's Friend continue to collaborate in an ongoing effort to maintain substantial conformance and provide an accessible user experience for all users.
Last updated 08/04/2017
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This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:
- For Windows users: JAWS and Internet Explorer or NVDA and Firefox
- For Mac users: VoiceOver and Safari or VoiceOver and Chrome
- For mobile users: VoiceOver for the iPhone and TalkBack for Android devices
Improving the User Experience for Users of Assistive Technologies
Web Accessibility Guidelines
Musician's Friend has leveraged the Web Content Accessibility Guidelines (WCAG) 2.0 (opens in new window) as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.
Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the Musician's Friend website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.
If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback.
Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about Musician's Friend products and services. These sites, which are not controlled by Musician's Friend, may present challenges for individuals with disabilities that we are not able to control or remedy.
As made publicly available, here are the Accessibility Policies provided from these third-party sites:
Instagram Accessibility (opens in new window)
Facebook Accessibility Policy (opens in new window)
YouTube Accessibility Policy (opens in new window)