Showing 91-100 of 316

• What is a Closeout?

  Closeouts are new, unused, undamaged items that we are discontinuing for one reason or another, or that were offered to us in a lot for a price we couldn't pass up.
  Date Updated: 11 May 2016

• Why do some of your products consistently require a 2-4 week wait for delivery?

  In order to offer our great prices and huge variety of products, we can not stock every single item that we sell. Some gear is shipped from our vendors only after a customer places
  Date Updated: 11 May 2016

• Optimizing Guitar Playability : Action

  This is going to be a general recommendation, which may not apply to everyone's playing style. First, check the relief, or amount of bow in the neck. Put a capo at the first fret t
  Date Updated: 11 May 2016

• Protect yourself from scams

  At times we do offer sweepstakes, as well as other incentives to our customers. However, it is important to know the difference between legitmate offers and potential scams. Some c
  Date Updated: 11 May 2016

• Why do you not carry products by certain manufacturers?

  There are many manufacturers that make great products that we currently do not offer. At this time we are not authorized to sell their products, but it is possible that we could be
  Date Updated: 11 May 2016

• Will you sponsor my band?

  At this time, we do not offer sponsorships for bands.
  Date Updated: 11 May 2016

• I did not get a warranty card with my instrument. Would you please send me one?

  Unfortunately, we do not have warranty cards to send out. Note that many manufacturers no longer include warranty cards with their products. All you will need for proof of purchase
  Date Updated: 11 May 2016

• I would like to purchase a specific item from your web site, but there is no "Add To Cart" button to click on. How can I order it?

  Some manufacturers have requested that we only sell certain items through phone or catalog orders. Unfortunately, we are not able to sell these items through our web site. If you w
  Date Updated: 11 May 2016

• I just placed an internet order and realized that some of the information is incorrect and/or needs to be changed. What do I do?

  Internet orders take about 10-15 minutes to process into our main order database. At that time we may make any corrections necessary to the order. Please wait for the order to proc
  Date Updated: 10 May 2016

• My order arrived damaged. What do I do?

  If your order appears to have been damaged in shipping, you should contact the carrier that delivered your package. UPS - 1-800-PICK-UPS (1-800-742-5877). Fed-Ex - 1-800-GO-FEDEX (
  Date Updated: 10 May 2016