Frequently Asked Questions
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Does Musician's Friend accept purchase orders?
We welcome purchase orders and requests for bids from public or private corporations, institutions or governmental agencies such as schools, military or municipalities. Please be c -
What payment methods are available to me when ordering through Musician's Friend?
We accept VISA, MasterCard, American Express, Discover Network, PayPal, PayPal Credit, and the Musician's Friend Platinum credit card on all Internet orders. If you need to use mul -
My order contains items that are in stock and items that are backordered. When will my order ship?
The in-stock items on your order will ship right away. We will then ship any backordered items as we receive them. Please note that this does not increase your shipping charge. If -
What class of service is used on United States Postal Service shipments?
Most packages shipped to a post office box, FPO or APO address will ship via US Postal Service (USPS) Priority Mail. Priority Mail shipments to the lower 48 states are generally de -
What is a credit card authorization?
An authorization is a 5-6 digit code that used between merchants and banks to validate, hold, and collect payment on a specified amount. . Upon submitting an order we will collect -
Can I have my order shipped to an address other than the billing address?
Yes, in most cases. When an order is shipping to a different address than the billing address, we require that all the credit card information be verified with the issuing bank. Th -
What is a Crossover?
A crossover is a frequency divider. Crossovers are used to route the various frequency ranges to the appropriate speakers. A 3-way crossover divides the audio spectrum into three f -
What is an insert?
An insert is a jack on a mixer that allows you to "insert" an effect on a specific channel, sub-group of channels, or main channel. The insert jack is a 1/4" TRS jack in which the -
What is the difference between computer-based and standalone recorders?
When it comes to multitrack recording, the options can be overwhelming. Host-based or native, all-in-one or standalone - how does one make sense of it all, and pick the best system -
How do I eliminate feedback?
Feedback is a common problem experienced in live sound setups. It occurs when the sound entering the microphone is amplified, sent through a speaker, picked up by the microphone, r
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