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• I am moving and I still want to receive my catalog subscription. What do I do?

  Please call us at 1-800-449-9128 and one of our friendly Customer Service Agents can change your address and send you our latest catalog. You can also change your address through e
  Date Updated: 27 Dec 2017

• I never received confirmation of my order. What do I do?

  Please call us at 1-800-449-9128 to verify that we have your correct email address on file. Have your Web PO or order confirmation number ready. Our Customer Service representative
  Date Updated: 27 Dec 2017

• Contact Us (International)

  Our Gear Heads are standing by to help answer any question you may have. By Phone: International: +1-800-449-9128 Fax: (801) 501-9552 Monday - Friday from 6:00 a.m. - 8:00 p.m. PST
  Date Updated: 27 Dec 2017

• What's the Deal with "Call for Price"?

  Some of our prices are so low that manufacturers have requested that we not post them on our web site. Email or call us at 1-800-449-9128 for the latest info or to place an order.
  Date Updated: 27 Dec 2017

• I need contact information for Rogue, or Pulse products.

  Rogue and Pulse are all Musician's Friend in-house brands. Any inquiries regarding these products, technical information, or warranty claims may be directed to Musician's Friend. Y
  Date Updated: 27 Dec 2017

• The item I just purchased did not come with a manual. Is there any way I can get the manual?

  We do not have copies of owner's manuals that we can send out to customers. However, many manufacturers have their manuals available for download on their web sites. If you need as
  Date Updated: 27 Dec 2017

• Is it possible to place an order online using multiple payment methods?

  Absolutely! In order to do so, proceed through checkout as usual. When it comes time to enter your payment information online, click on “Need to pay with multiple cards?” to procee
  Date Updated: 18 Aug 2017

• Social Media Gear Head hours

  7 days a week, 7 a.m. – 4 p.m. PST Become a Fan: Facebook Twitter YouTube Instagram
  Date Updated: 16 Aug 2017

• How do I use my computer to lay down sampled drum tracks?

  Not everybody has access to a hot drummer. Fortunately, there are some great programs available for laying down your drum tracks. Here are some general tips to keep in mind when us
  Date Updated: 07 Aug 2017

• How do I mic my voice?

  The human voice is a wonderful and complex instrument, with an incredible dynamic range and bandwidth that puts ordinary musical instruments to shame. To make things even more inte
  Date Updated: 07 Aug 2017