OPEN BOX

Our Open Box Gear Isn’t Just Repackaged Returns—it’s Expertly Inspected, Professionally Restored, and Performance-Ready at an Unbeatable Value.

Returned, Restored & Ready to Go

Each item is thoroughly inspected, repaired if needed and tested to meet our high standards.

Unbeatable Value

Get top quality gear at discounted prices without sacrificing performance.

We Have Your Back

Enjoy peace of mind with our return policy, manufacturers warranty and gear heads that are here to support you.

Repair technician adjusting a guitar string

Our Repair Techs Make the Difference

Not all Open Box gear is created equal. At Musician’s Friend, we go beyond the basic inspection. Our repair techs inspect every piece professionally–and when needed, restore it to function and finish.

“Open Box gives repaired instruments a second chance at life and saves you money at the same time.”

–William

Repair Technician of 23 years

We believe that every player deserves gear they can trust. That’s why we put in the work. Every fret polished, every contact cleaned, every note checked.

Open Box Gear includes 45-day, no-hassle returns, full manufacturer’s warranty*, and a 2-year free warranty on all guitars and basses.

“Our goal is to do whatever it takes to make each instrument as close to new as possible—because repairing instruments is an art form”

–Dylan

String Instrument Repair Technician of 4 years

How We Grade Open Box Gear

Mint

Virtually perfect gear with zero signs of use–basically like picking it up brand new, just at a better price

Blemished

Lightly handled with a scuff here or there–barely noticeable stuff that doesn’t affect how it looks, plays, or performs

Scratch & dent

Visibly worn gear, fully functional, and sometimes even tech-tuned for their next life. Great gear with a little extra character.

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